FAQ

What is Kryptology?

Kryptology is your go-to source for curated and collectible TCG products, including Pokémon and more.

Are your products authenticated?

Yes, all our products are authenticated by experts before being listed for sale.

How do I sell to you?
How long does it take to ship my order?

Orders are typically processed within 3-5 business days.

How much does shipping cost?

We charge a flat $6 fee per order. This covers packaging materials, the shipping box, and a partial cost of the shipping label.

Do you ship internationally?

At the moment, we do not offer international shipping.

What is your return policy?

All sales are final. We do not accept returns.

Can I cancel my order?

Yes, but all cancellations are subject to a 10% restocking fee.

Where do I go if I have a question not answered here?

Feel free to DM us on Instagram or email.